Since 1989, EPS
Couriers Inc., (Express Package Service) has been providing premium quality
Rush courier service Maryland and same day delivery in the Washington DC Baltimore metropolitan area for twenty
years. Our entire operation is centered on Total Customer Satisfaction, and our customer
loyalty is unmatched.
Through continually listening
and reacting to our Customers' needs, we have built a same day courier delivery system that consistantly
meets and exceeds their expectations.
More information on the benefits
of this system to our Customers, can be found on our
about EPS Courier service page.
The EPS central dispatch office is located right off I95 near the beltway. Our primary service areas include
Annapolis-Junction Maryland, Annapolis Maryland, Baltimore Maryland, Beltsville Maryland, Bethesda Maryland, Bladensburg Maryland, Bowie Maryland, Brentwood Maryland, Brookeville Maryland, Burtonsville Maryland, Capitol Heights Maryland, Catonsville Maryland, Chevy Chase Maryland, Clarksburg Maryland, Clarksville Maryland, Clinton Maryland, College Park Maryland, Columbia Maryland, Crofton Maryland, Crownsville Maryland, Davidsonville Maryland, Elkridge Maryland, Ellicott City Maryland, Fulton Maryland, Gaithersburg Maryland, Gambrills Maryland, Germantown Maryland, Glenn Dale Maryland, Greenbelt Maryland, Hanover Maryland, Hyattsville Maryland, Jessup Maryland, Kensington Maryland, La Plata Maryland, Lanham Maryland, Laurel Maryland, Lothian Maryland, Millersville Maryland, Mount Rainier Maryland, Odenton Maryland, Olney Maryland, Owings Mills Maryland, Oxon Hill Maryland, Parkville Maryland, Pasadena Maryland, Pikesville Maryland, Poolesville Maryland, Potomac Maryland, Randallstown Maryland, Reisterstown Maryland, Riverdale Maryland, Rockville Maryland, Sandy Spring Maryland, Maryland Courier, Severn Maryland, Severna Park Maryland, Silver Spring Maryland, Suitland Maryland, Takoma Park Maryland, Temple Hills Maryland, Towson Maryland, Upper Marlboro Maryland, Waldorf Maryland,
Rush Courier Maryland Operations And
In order to achieve the fastest possible (immediate) on demand response times, EPS
uses a locality-based, driver pooling (grouping) approach. In short, marketing and sales
efforts are concentrated on specific shipping center locations where existing customer
base is already strong, necessitating a "pool" (or waiting line) of available
drivers. In and around these centers our response times can't be beat and new customers
who have been accustomed to long waits for service are quite impressed with the speed of
After completing a delivery, the driver will return to the
nearest center (hub) and stand by for the next call. This differs from the more commonly
used point-to-point dispatching which can sometimes leave drivers stranded where they
cannot be used effectively. The point-to-point method may allow a delivery company to
market services in a wider area but we believe it lowers the overall quality of service by
spreading resources too thinly. Some may also argue that it reduces costs by reducing
"dead-heading" of drivers, but is that any consolation if the closest driver for
your urgent pick-up is 45 minutes away?
Although we specialize in "Rush" or direct delivery, we do offer
discounted service options for the less time-sensitive shipments. The four service classes
are; Rush, Regular, 6-hour, and 24-hour. The slower service times allow for greater
delivery consolidation and thus reduces costs. Further discounts are offered for scheduled
or routed service and Multiple Pick-Ups. (See